Friggin VP's and their 4 Gig Mailboxes!!!

Cartalas · Post by **Cartalas** » June 8, 2006, 5:25 am

I hope they all die

Oh and I hate Exchange too!!!

Hesten · Post by **Hesten** » June 8, 2006, 9:20 am

Pffth, stop complaining, our direct boss, the chief of the IT department got a mailbox of 5.5GB atm, growing with around 1 GB a year.
And he wont allow us to put a limit on mailboxes or peoples drive storage (which grow on a nice steady 30 GB a month).
We got 3200 users, and a total of 6500 mailboxes (since we have to keep them for a year), and our top 12 over mailbox sizes are a full 25% of the used disc space on our mail servers.

Aslanna · Post by **Aslanna** » June 8, 2006, 9:37 am

I wish we were on Exchange. Notes sucks.

Kylere · Post by **Kylere** » June 8, 2006, 9:38 am

We limited them to 5 gig personal storage which counts their groupwise archive. Unless they whine. Then they give them whatever they want.

But the IS department here has zip for authority, half our users are installed crapware the second we walk away and they make jokes about the fact that there are rules against them installing apps.

It is funny to see how poorly IS can be implemented. But they have UAW level benefits.

Aabidano · Post by **Aabidano** » June 8, 2006, 9:58 am

Storing anything over a couple hundred Mb on an exchange server is idiotic. Bet it takes 5 minutes for his mail to start.

We're pegged at a fairly small mailbox company wide and have a very restrictive retention policy as well. If it's over 30 days old you need a business reason to retain the message. I'd guess it's widely ignored, but it knocks justification for big mailboxes on the servers way down.

You can get more storage on the server with management approval, doesn't happen real often though. The exceptions are few and far between.

Server type file storage is a direct cost to the business unit, they can have whatever they want to pay IT for out of thier own budget.

Animalor · Post by **Animalor** » June 8, 2006, 9:59 am

The IT department I work for try to stem stupid data growth like that. 90% of our users only have Local User access to their PC's (None of this local admin stuff)

Our Exchange is usually capped at 1.5gb for a mailbox(which is way too big imo), however we will be putting in Symantec Enterprise Vault once our 2.4 TB EVA is in, archiving from exchange to there and taking out the quotas.

We try to keep people at approx 1gb for their personal H drive(space allocated for private work-related files), this isn't a hard quota yet but I do audit the amount of space used and clear out (without warning after the first offence), any ripped music or MP3's that I find on there.

Mr Bacon · Post by **Mr Bacon** » June 8, 2006, 10:13 am

Post-It notes ftw.

Bubba Grizz · Post by **Bubba Grizz** » June 8, 2006, 10:23 am

We have a client that is a financial advising company that is not allowed to delete anything in their email including spam due to SEC regulations. They constantly have to be archived and have shit moved to a storage server.

miir · Post by **miir** » June 8, 2006, 10:34 am

Aslanna wrote:I wish we were on Exchange. Notes sucks.

I feel your pain.

Canoe · Post by **Canoe** » June 8, 2006, 10:46 am

Bubba Grizz wrote:We have a client that is a financial advising company that is not allowed to delete anything in their email including spam due to SEC regulations. They constantly have to be archived and have shit moved to a storage server.

Actually that is not true. By SEC regulations all you have to do is make sure you have a company policy, and that you stick to it. I.e. if your policy is to destroy everything after 1 year, then stick to it, don't destroy documents that have been subpoenaed before that 1 year mark.

Now there are certain exceptions to that rule, i.e. legal documents etc many times have to be retained for 7 years.

I live and breathe in the new "Sarbanes" world, and I laugh because the "SEC" and "Sarbanes" get blamed for doing EVERYTHING. It's just that people have gotten gun shy.

Now granted, I don't think it's necessarily a bad idea to keep everything, besides the complete lack of efficiency and costing way too much

But it's not SEC regulation to never delete "anything" - that's just not true. Company policy maybe to cover their butt in "case" of something happening, but not SEC regulation.

Aslanna · Post by **Aslanna** » June 8, 2006, 11:06 am

The company I'm at captures every email that goes in and out at the time that happens. If a legal issue arises they are able to do data mining and discovery based off that and not having to search through user mailboxes one by one. So that's not really a valid excuse for people having huge mailboxes. It's just convenient to never delete anything. Never know when that email will come in handy! Which is why I wish we were on Echange. It's a lot easier to create an offline archive mailbox with Outlook than it is with Notes. Although I can see why companies frown upon that.

Aabidano · Post by **Aabidano** » June 8, 2006, 11:31 am

Canoe wrote:Actually that is not true. By SEC regulations all you have to do is make sure you have a company policy, and that you stick to it. I.e. if your policy is to destroy everything after 1 year, then stick to it, don't destroy documents that have been subpoenaed before that 1 year mark.

Now there are certain exceptions to that rule, i.e. legal documents etc many times have to be retained for 7 years.

That's the reason we have the policy we do. Taking a cue from MS, if you don't have the email anymore you can't be incriminated by it as long as it's deleted per policy, rather than per incident which can get you in deep doodoo.

sarlen · Post by **sarlen** » June 8, 2006, 11:32 am

miir wrote:
Aslanna wrote:I wish we were on Exchange. Notes sucks.
I feel your pain.

Were in the same boat, however we enforce a 200meg limit for the normal people and 5 gig for the VP's and above. Notes 6 sucks....

Fash · Post by **Fash** » June 8, 2006, 1:22 pm

The exchange server I'm on here sends out warnings at 15 megs!
I have to waste time moving things locally just so someone doesn't get rejected sending me an attachment.

Bubba Grizz · Post by **Bubba Grizz** » June 8, 2006, 1:26 pm

Canoe wrote:
Bubba Grizz wrote:We have a client that is a financial advising company that is not allowed to delete anything in their email including spam due to SEC regulations. They constantly have to be archived and have shit moved to a storage server.
Actually that is not true. By SEC regulations all you have to do is make sure you have a company policy, and that you stick to it. I.e. if your policy is to destroy everything after 1 year, then stick to it, don't destroy documents that have been subpoenaed before that 1 year mark.

Now there are certain exceptions to that rule, i.e. legal documents etc many times have to be retained for 7 years.

I live and breathe in the new "Sarbanes" world, and I laugh because the "SEC" and "Sarbanes" get blamed for doing EVERYTHING. It's just that people have gotten gun shy.

Now granted, I don't think it's necessarily a bad idea to keep everything, besides the complete lack of efficiency and costing way too much But it's not SEC regulation to never delete "anything" - that's just not true. Company policy maybe to cover their butt in "case" of something happening, but not SEC regulation.

Ahhhh well that is the story they are giving us and who are we to argue as we get paid regardless. They keep buying hard drives and filling them so they are keeping us in business too. That is good to know though, thanks. Now I can look smart in front of my coworkers for a bit.

sarlen · Post by **sarlen** » June 8, 2006, 2:21 pm

Bubba Grizz wrote:
Canoe wrote:
Bubba Grizz wrote:We have a client that is a financial advising company that is not allowed to delete anything in their email including spam due to SEC regulations. They constantly have to be archived and have shit moved to a storage server.
Actually that is not true. By SEC regulations all you have to do is make sure you have a company policy, and that you stick to it. I.e. if your policy is to destroy everything after 1 year, then stick to it, don't destroy documents that have been subpoenaed before that 1 year mark.

Now there are certain exceptions to that rule, i.e. legal documents etc many times have to be retained for 7 years.

I live and breathe in the new "Sarbanes" world, and I laugh because the "SEC" and "Sarbanes" get blamed for doing EVERYTHING. It's just that people have gotten gun shy.

Now granted, I don't think it's necessarily a bad idea to keep everything, besides the complete lack of efficiency and costing way too much But it's not SEC regulation to never delete "anything" - that's just not true. Company policy maybe to cover their butt in "case" of something happening, but not SEC regulation.
Ahhhh well that is the story they are giving us and who are we to argue as we get paid regardless. They keep buying hard drives and filling them so they are keeping us in business too. That is good to know though, thanks. Now I can look smart in front of my coworkers for a bit.

He's right, its a policy thing. We went threw this very argument with our parent company. In the end SOX doesnt care if you have a 24 hour retention policy as long as you are following it. SEC on the other hand may be slightly diffrent, I know we are required to retain "some" of our financials for 7 years but by far not all of the data.

Hesten · Post by **Hesten** » June 8, 2006, 2:46 pm

Aslanna wrote:It's a lot easier to create an offline archive mailbox with Outlook than it is with Notes. Although I can see why companies frown upon that.

Hehe, i just admit i actually like Notes. True, if we only used mail and calendar, it would be WAY to cumbersome to work with, but when you use Sametime and use a load of databases, it actually work pretty well.

As for making offline archive, its easy in Notes. Tell it to store a copy on your C drive, and it does. The problem is synchronizing it.
My boss (yep, the guy wiht 5+ GB mail file) do that, and THEN the idiot cant understand that syncing a 5+ GB mail file over wireless are a BAD idea. Basically Notes put a flag saying how far it got when he close the PC for the day, then start syncing again next day. BUT it also start a new sync, so now its syncing twice.
Then close it again before its done, and its 3 times. Keep doing it till Notes crashes on you.
Our boss have done that 17 times now (yes, 17 times), and we have explained what is happening and how he can solve it, but he havent bothered to listen yet.

Aslanna · Post by **Aslanna** » June 8, 2006, 3:10 pm

It bears repeating: Notes sucks.

Even simple things like standard windows functionality (or lack of) bugs the hell out of me. Take for example you type a name in the To: bar and do a Show Name Details... on that person. Now you highlight something like their email address. Good luck copying that to the clipboard. You can highlight it all you want but no copy! That's with v6.0 by the way. It worked in v5.0. There's lots of examples like that. Makes no sense.

Oh and so does their Sametime client. Suck, that is. Get NotesBuddy. It's much nicer! (once you turn of the email portion and the voice stuff)

*~*stragi*~* · Post by ***~*stragi*~*** » June 8, 2006, 5:37 pm

my alias inbox at work has over 700k emails in it and they wont let me have a cdrw to archive it :>:>:>:>:>

i dont dare click to see how big it is because it takes literally 45 minutes for the exchange servers to load all the data or something

i'm talking specifically about the completed folder, thats just 50k unread emails but there is easily close to a million emails in there

Hesten · Post by **Hesten** » June 8, 2006, 5:50 pm

Aslanna wrote: Oh and so does their Sametime client. Suck, that is. Get NotesBuddy. It's much nicer! (once you turn of the email portion and the voice stuff)

Hehe, can only agree, Sametime sucks.
And our boss last week spend 1 hour telling us we cant use MSN, since its on the list of "forbidden programs", and since our users arent allowed to use it, we cant either. That we use it daily in our work dont seem to matter to him, we have to use Sametime, which means we can talk to the people in the same room, but not to our colleagues at the other hospitals, not to our consultants, not to our contacts. Personally i cant even start Sametime with my shortname for God knows what reason, i have to type in my fullname to log in.

Had to spend 1 hour discussing MSN with our boss, and yet one more to switch everyone over to Web Messanger instead

. Problem solved.
Then 20 min finding the list of forbidden programs, noticing that MSN is NOT on it, but Dameware (our tool for remote controlling some of our servers) are. So next time he come down and need us to look at a server, i guess we have to remind him that we cant use Dameware, since its on the forbidden program list.

Aslanna · Post by **Aslanna** » June 8, 2006, 6:22 pm

If they were smart they'd create a list of approved programs rather than one for non-approved programs. I'm sure it would be much smaller.

Give NotesBuddy a try. Assuming it's not on the 'bad' list! I like the chat archiving feature so you have a record of who said what.

Moonwynd · Post by **Moonwynd** » June 9, 2006, 1:40 am

Cartalas wrote:I hope they all die

Oh and I hate Exchange too!!!

Well, my predecessor purchased Exchange Standard which limited the mailstore to 16GB total. But thanks to the most recent SP, the mailstore was increased to 75 GB.

We have an easter region and western region Exchange servers...and a relay server that also hosts our anti-spam solution.

Our biggest issue is not the size of the mailboxes...we limit that to 40MB...yes...40MB....and the VP's and up get 200 MB. You just cannot convince people that their mailboxes are NOT file servers....grrrr.

Our biggest issue...PST files. They are all stored on the file servers so they can be backed up. But some people have HUGE PSTs...and they were never meant to get over 2 GB (or they corrupt really easy).

We are in the process of going to an application called Mail Archiver. Archived e-mail will no longer go to a PST but to a database that is accessible via a web page. The only thing holding us back from implementing this is that I work in a non-profit made up of mostly social workers...they cannot do CTRL - ALT - DEL without a guidebook...

ANIMALOR -

I spent the last month or so removing local admin rights from all the users. Damn it...they download crap and violate the policies...they hose their computers....but their supervisors do nothing about it. All I had to do was use a little app that I use via the GPO to grant admin rights to specific programs that require it....now I am a much happier camper.

Sometimes I really love IT...and I know the end users do not mean to intentionally make me hate my job....but sometimes it sucks to have to deal with ID 10 T errors all day....

Hesten · Post by **Hesten** » June 9, 2006, 6:56 am

Aslanna wrote:If they were smart they'd create a list of approved programs rather than one for non-approved programs. I'm sure it would be much smaller.

Give NotesBuddy a try. Assuming it's not on the 'bad' list! I like the chat archiving feature so you have a record of who said what.

Hehe, we got 4 lists.
One of fully supported programs that you can call our hotline about and get full support for.
One for programs we help install, but cant support.
One for programs that people are allowed to install, but we wont touch with a 10 foot pole.
And then one for non-approved programs.

Oh, and all users got admin rights, so they can mess up whatever they want

. We got some PCs we had to reinstall every month or so due to spyware and various ugly stuff from all those porn sites its used to visit.

miir · Post by **miir** » June 9, 2006, 12:52 pm

One for programs we help install, but cant support.

I like dealing with users who escalate when one of our techs refuses to support their unsupported software.

Hesten · Post by **Hesten** » June 9, 2006, 3:01 pm

miir wrote:
One for programs we help install, but cant support.
I like dealing with users who escalate when one of our techs refuses to support their unsupported software.

Hehe, i actually had the exact opposite problem. Got a few users with a program used on i think 7 or 8 comps total, but need to be used on 10+ to be put on the support list. So our boss told me i could NOT go help them install it (although i have done it for 3 years, and wrote documentation on how to do it), they could get help from the persons supporting the program (another hospital).
But ill be damned if i will have them call our colleagues to get one out to spend 5 min installing a program, then go back home and laugh at us, so had to tell the user to excalate it to my boss so we could get it on the approved list.
A month later i was allowed to install it. A total of 2 months wait time for the users to be able to use their cardiological info program in the same room as the X-ray feed from the heart cam (or whatever its called when you take realtime xray movie of the heart).

Adelrune Argenti · Post by **Adelrune Argenti** » June 9, 2006, 3:14 pm

Moonwynd wrote:[

Our biggest issue...PST files. They are all stored on the file servers so they can be backed up. But some people have HUGE PSTs...and they were never meant to get over 2 GB (or they corrupt really easy).

Technically, this isn't true anymore with Outlook 2003. The 2GB limit is gone. You can find more info on Microsoft's page.

I am running Exchange Enterprise 2003. My biggest user has around 7GB of mail on the server (the president of the company). I am not allowed to set limits on anyone but I went ahead and set the notification email at 500MB for everyone. I don't restrict them sending or receiving but I like to annoy them to hopefully get them to use correct email procedures.

Instituting any type of rules or restrictions is considered too "corporate" and wrong so I have to find other ways to make things more manageable.

masteen · Post by **masteen** » June 9, 2006, 3:16 pm

Red-hot pokers and their eyeballs?

Ashur · Post by **Ashur** » June 11, 2006, 3:43 pm

I work for a major bank.

SOX SUX
NOTES SUCKS
SAMETIME SUCKS

I use Notesbuddy too, the whole ability to bring up a conversation after you've closed the window or a few weeks later is a godsend. The partial screenshot to window thing is cool too.

Most of what's in Notesbuddy is coming to Sametime in the next version, which makes me wonder what's coming to Notesbuddy...

Related: This weekend we're getting our Notes mailboxes "upgraded". As part of this "upgrade" we will no longer be able to sort by importance (urgent vs normal). Que?

VeeshanVault

Friggin VP's and their 4 Gig Mailboxes!!!

Friggin VP's and their 4 Gig Mailboxes!!!

Re: Friggin VP's and their 4 Gig Mailboxes!!!

Re: Friggin VP's and their 4 Gig Mailboxes!!!