"Smart"users

Hesten · Post by **Hesten** » March 27, 2006, 9:32 am

Here at work, we got a LOT of stupid computer users, but this guy actually thought a little.
At work, we got two network drives that users can put stuff on, the H drive, which are they private drive only they can see, and the Q drive, which the whole department can see.
And we have gone pretty hard after movies/mp3 files on the H drives lately, to try and get the users to stop putting copyrighted materials up.

And today, due to a routine check, i found some mp3 files on a users H drive. So checked to see if he had any other illegal stuff on it, and noticed some shortcuts with movie names, pointing over to the Q drive, where i found 3 movies.

So the user found out that we are looking for movies on H, then he just copy all our movies over on Q instead, and use shortcuts to link to them

Cant blame the guy for trying

. Just stupid he wanna risk get fired over a copy of Kung Fu Hustle and Star Wars 3.

cadalano · Post by **cadalano** » March 27, 2006, 10:31 am

I get more of the typical stupidity here. One of our leads started using one of those instant message smiley things which also hijacks your internet browser. When she found out that the other user must have the same smiley program in order for it to work, she sent it out to her whole team with her approval. Pretty soon everyone in the department had the "management approved" spyware running

We also recently had a company-wide internal email advertising campaign about some new things we're doing this year. But they decided to do it in the viral style by making it appear to the average employee that the email was a leaked communication from our CEO that was sent from someone outside the bank. That got me about 40 phone calls in one morning.. it got so bad that our company-wide technical support center actually had to start their help calls with an automated "The email is not a virus. It is not a scam. It is just an advertisement. Thank you."

Zaelath · Post by **Zaelath** » March 27, 2006, 11:31 am

I had student users rename mp3's with different extentions...

Funny part is you samba mount the drives from a linux box and use /usr/bin/file, it doesn't care what you name stuff

Bubba Grizz · Post by **Bubba Grizz** » March 27, 2006, 12:07 pm

I had a senior partner email home an icon off his desktop and put it on his home computer and called in wondering why the program didn't work on his home machine.

Seebs · Post by **Seebs** » March 27, 2006, 1:29 pm

Marbus ate his keyboard once

Animalor · Post by **Animalor** » March 27, 2006, 1:40 pm

I usually give 1 warning and then delete without notice on the next offenses. After 3-4 times, it goes to HR.

Winnow · Post by **Winnow** » March 27, 2006, 1:43 pm

I have one employee that sits at his desk all day and posts on message boards. I'd say in a given week they do about 15 minutes of real actual work.

Marbus · Post by **Marbus** » March 27, 2006, 1:52 pm

And that employee would be you Win?

Clatis · Post by **Clatis** » March 27, 2006, 2:36 pm

Haha, that reminds me of the universal HD at my high school. I think it was the H drive actually. And people, especially the foreign students or those who were athletes and did their papers on the school computers would save their stuff there. So a lot of people would find them and then print them out and re-write them so they didn't have to do any work. We would also store games and other things on the HD and passworded the folders. The guy who handled the whole operation got so angry at all the random things that were on there. Especially seeing folders renamed "(_)_)//////////D" and so on.

cadalano · Post by **cadalano** » March 27, 2006, 2:42 pm

lol awesome

hey speaking of reminders I've got a reminder for you: you rock dude

high five alright

Truant · Post by **Truant** » March 27, 2006, 3:06 pm

Truant · Post by **Truant** » March 27, 2006, 3:07 pm

edit. god damned pos server. I only hit submit once you bastards.

Neost · Post by **Neost** » March 27, 2006, 3:18 pm

we had the guy that turns the internet on every day at our organization.

He called in one morning to tell us that "every time i try to turn the internet on, my pc reboots".

We told him that the rest of the world was going to be pissed if he didn't get it turned on and left on.

He wasn't amused.......

valryte · Post by **valryte** » March 27, 2006, 3:32 pm

Hey Truant, why do you even edit the double post. You know there is a delete option right?

cadalano · Post by **cadalano** » March 27, 2006, 3:42 pm

because edit gets him more VV's

I'm on to you, fucker.

Leonaerd · Post by **Leonaerd** » March 27, 2006, 4:41 pm

Bubba Grizz wrote:I had a senior partner email home an icon off his desktop and put it on his home computer and called in wondering why the program didn't work on his home machine.

I just can't imagine anybody being that stupid.

Voronwë · Post by **Voronwë** » March 27, 2006, 4:47 pm

We had an exec go thermonuclear on our tech team because something wasn't in the 'production version' of our software client. was a saturday and he was working from home.

turns out his laptop had the beta version installed.

rock on mr. executive.

Post by **Xouqoa** » March 27, 2006, 4:57 pm

cadalano wrote:lol awesome

hey speaking of reminders I've got a reminder for you: you rock dude

high five alright

miir · Post by **miir** » March 27, 2006, 4:59 pm

Recently we and have this year to do about ours entire company interior email advertisement and some new situation fights. But they definite do order it to make it to look like in the viral style likely to the common employee, the email are divulge are provided from certain people outside the bank our CEO correspondence. Accepts my about 40 telephones in a morning. It has obtained is extremely bad, our entire company technical support center must start their help telephone and by the automated "email is not the virus in fact. This is not? Feudal bully. This is the just advertisement. Thanks.

miir · Post by **miir** » March 27, 2006, 5:06 pm

Clatis wrote:Haha, that reminds me of the universal HD at my high school. I think it was the H drive actually. And people, especially the foreign students or those who were athletes and did their papers on the school computers would save their stuff there. So a lot of people would find them and then print them out and re-write them so they didn't have to do any work. We would also store games and other things on the HD and passworded the folders. The guy who handled the whole operation got so angry at all the random things that were on there. Especially seeing folders renamed "(_)_)//////////D" and so on.

I'm starting to think that you are an incredibly intelligent and educated individual and your posts here are merely some sort of experiment in roleplaying.

Cartalas · Post by **Cartalas** » March 27, 2006, 5:52 pm

Had a Sales person from our company call me to inform me the VPN was not working, So before I called him back @ 10PM on a Sat. Night I logged in to see if the VPN was up and functional, Well it was So I called Mr Salesman of the Year and told him to try to log into the VPN and I will watch the logs to see where his problem is. So he Powers up his laptop and and trys to log in only to fail and I saw nothing in the logs to even show he attempted So he tells me well I dont have time for this my laptop battery is going out.
I said well Plug it in to the wall he, He says it is the Power has been out for half the day here! I hung up.

Truant · Post by **Truant** » March 27, 2006, 6:07 pm

valryte wrote:Hey Truant, why do you even edit the double post. You know there is a delete option right?

Oh I'm sorry, am I inconveniencing you?

Considering the guys upstairs are still evaluating whether or not we want to stay with this service, or if we do, what needs to be adjusted. I figured it served as good data for them to see how often and how bad the hiccups are.

But I mean if it's a problem, I can check with you from now on before I do anything.

cadalano wrote:I'm on to you, fucker.

You'll never take me alive!

In all seriousness, I figured it would help the un-holy Trinity with their observations/decision. I haven't received a C&D PM yet, so I dunno either way.

Nilaman · Post by **Nilaman** » March 27, 2006, 6:26 pm

miir wrote:
Clatis wrote:Haha, that reminds me of the universal HD at my high school. I think it was the H drive actually. And people, especially the foreign students or those who were athletes and did their papers on the school computers would save their stuff there. So a lot of people would find them and then print them out and re-write them so they didn't have to do any work. We would also store games and other things on the HD and passworded the folders. The guy who handled the whole operation got so angry at all the random things that were on there. Especially seeing folders renamed "(_)_)//////////D" and so on.
I'm starting to think that you are an incredibly intelligent and educated individual and your posts here are merely some sort of experiment in roleplaying.

Yeah, that story about his dog was just a trick!

Aslanna · Post by **Aslanna** » March 27, 2006, 6:46 pm

At least you don't have users like this:

http://jaduncan.net/centos-vs-city-of-tuttle

Boogahz · Post by **Boogahz** » March 27, 2006, 8:55 pm

Nilaman wrote:
miir wrote:
Clatis wrote:Haha, that reminds me of the universal HD at my high school. I think it was the H drive actually. And people, especially the foreign students or those who were athletes and did their papers on the school computers would save their stuff there. So a lot of people would find them and then print them out and re-write them so they didn't have to do any work. We would also store games and other things on the HD and passworded the folders. The guy who handled the whole operation got so angry at all the random things that were on there. Especially seeing folders renamed "(_)_)//////////D" and so on.
I'm starting to think that you are an incredibly intelligent and educated individual and your posts here are merely some sort of experiment in roleplaying.
Yeah, that story about his dog was just a trick!

I thought it was a cat that went pewpewpewpew

Sargeras · Post by **Sargeras** » March 27, 2006, 9:31 pm

Oh the timing of this post!

I'm waiting for my admin access to the network, and today one of my fellow techs decided to try searching the H:\ drive (must be the universal letter for personnel file storage), and he entered *.jpg in the search field.

WOW, is what came up on the results. We're almost afraid to find if we search for mpg's, avi's, or asf's!

Wonder if Gnomies is on the network yet?! >.>

Hesten · Post by **Hesten** » March 28, 2006, 2:43 am

Sargeras wrote:Oh the timing of this post!

I'm waiting for my admin access to the network, and today one of my fellow techs decided to try searching the H:\ drive (must be the universal letter for personnel file storage), and he entered *.jpg in the search field.

WOW, is what came up on the results. We're almost afraid to find if we search for mpg's, avi's, or asf's!

Wonder if Gnomies is on the network yet?! >.>

Hehe, forget searching for pictures

. Believe me. I tried that once, just to see if someone should have anything easily recognizeable as kiddie porn lying around (we had 1 case of that unfortunately, on a computer anyone could get access to, so couldnt find the guy who did it, but a BIG sign about what to use the computers for seemed to stop it at least), and 3 hours later it was still working, without showing any results yet. Then tried to get it to dump the data into a excel, incase it was IE messing up. 4 hours later, it was still working, and Excel was using 500+ mb memory, then i gave up.
Found out later that jpg are the 2nd most common file on our network, wiht 380000+ files. So now we only scan for all over 256 mb, avi, iso, mpg, mov, mp3

Animalor · Post by **Animalor** » March 28, 2006, 8:16 am

I'll pull up reports today of my network and post em up here.

If I recall correctly, JPG's are high up there. PST's, MDB's and PDF's are way up there too.

Hesten · Post by **Hesten** » April 6, 2006, 6:24 pm

Whee, another prime example of serious user stupidity showed up today.

Our hotline got a mail from a user giving these basic infos:
he had an optical drive that had stopped working
the computer was NOT our hardware
he wanted a 5 1/4 USB device of some sort

After calling him i found out that they had some important data stored on 5 1/4 floppy discs, and their drive died. And he wanted a new external USB based 5 1/4 floppy drive, so he could also move the data to other comps. Preferably a Win XP and Plug'n'Play compatible drive.

NO clue how he made the 2floppy = optical drive" connection. And no clue how in the hell anyone could even consider storing important data on 5 1/4 floppys still.
What do you even tell a user like that?

Boogahz · Post by **Boogahz** » April 6, 2006, 6:52 pm

Hesten wrote:What do you even tell a user like that?

You're Fired?

cid · Post by **cid** » April 6, 2006, 6:56 pm

You give him a pen and paper then take his equipment. Then let him know he is too stupid to use your epuipment.

Do a search for *.exe on your H drives. You will be surprised, also mp3s are fun too search for too. Delete!!!

Ebumar · Post by **Ebumar** » April 6, 2006, 6:57 pm

I like the, "You're an idiot." Approach. If its not your hardware, why should you care?