There will be a more in-depth announcement coming soon but, in the meanwhile, I wanted to let our community know that this is not an error. Existing users can now open up their Account Manager and their accounts will now be working, allowing them to play Shadowbane for free! This does include those who had previously canceled accounts!
In addition, those who wish to try out Shadowbane for the first time will also be able to. All you have to do is create a new ubi.com account and then click on Add a Subscription, and you will have free access to the lands of Aerynth! This is not a Free-Trial subscription and it will not run out in 15-days. This is completely free!
I actually reinstalled for a 25 days "preview" earlier this year, and I could not play it for more than about 20 minutes. I remembered quickly why I did not like the game the first time I played it. It has some good concepts, but the interface is complete shit.