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I got a free hard drive

Posted: July 10, 2006, 6:11 pm
by Deward
In mid June I won a new hard drive off Ebay, paid for it w/ paypal and got it like 10 days later. It arrived in a TigerDirect.com box. No problems works great I am happy.

Last Friday, I receive another hard drive. Same make and model but the invoice was for a different cost than the first one I got. It also said they charged it to a Visa card (I used Paypal above). This one also came from TigerDirect.com. I checked my paypal and June statement and there were no charges at either spot. I went on TigerDirect.com and ran the new order number and came up with no information.

Being the honest person I am (cough cough) and not wanting to get stuck with a $227 bill, I called TD and got a thickly accented service person on the phone. I went round and round with him and everythign he checked said it was paid for and that I paid for it usign a Visa card. I don't use my Visa card online because it is debit. I usually use a Discover card or Paypal. I finally said fine and said I will go to my bank to see and if I wasn't charged then I would keep it for free. The service rep said fine adn hung up.

I checked the bank today and they have no record of my being charged for $227. So my question is how long should I wait before keeping the hard drive? TD was kind of a prick during the call and if they refuse to believe I didn't pay for it then is it wrong for me to keep it? I think not.

For those interested, it was a Maxtor 400GB SATA HD. My first "legitimate" one works very well.

Posted: July 10, 2006, 7:08 pm
by Animalor
Score one for you =)

Gratz

Posted: July 10, 2006, 7:40 pm
by Canoe
I'll give ya fitty cent for it.

Posted: July 10, 2006, 9:54 pm
by Fairweather Pure
It's yours as soon as you hung up the phone after trying to do the right thing. I probably wouldn't have even done that...

Posted: July 11, 2006, 12:59 am
by Soreali
It'll never get sold again if you send it back anyway.. I manage a very large warehouse that does shipping for TD.com as well as a bunch of other companies. Guarantee what happened was someone put the cute little label on your box and then on the box you just got and shipped them both.. The warehouse that shipped will get bitched at it because a customer never got their piece, they'll ship out another one, and forget all about your little old HD.. Just keep it and gratz to you.

Posted: July 11, 2006, 11:31 am
by Deward
My conscience is pretty clear on it. I will wait a couple weeks to make sure they don't try and get back at me but otherwise I figure I got lucky. Hopefully it won't be a bad drive like soem people have experienced with those Maxtors. The first one works great so far though.

Posted: July 11, 2006, 12:41 pm
by Winnow
Deward wrote:Hopefully it won't be a bad drive like soem people have experienced with those Maxtors. The first one works great so far though.
It would really suck if your stolen drive didn't work well!

Posted: July 11, 2006, 5:29 pm
by Deward
How is it stolen if I offered to give it back? :)

Posted: July 11, 2006, 6:35 pm
by Boogahz
So, you should be able to return it if it "breaks" as well. Would they send you a replacement, or would they refund the original purchaser?